Unikrew Solutions

At UNIKREW SOLUTIONS, we take your privacy and data security seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Privacy / GDPR Policy

We are committed to safeguarding the privacy of our clients and customers. As a company operating within the fintech space, we strictly adhere to the guidelines outlined by the GDPR to ensure that your personal data is handled in a transparent, lawful, and secure manner. Under the GDPR, you have several important rights, including the right to access, correct, and erase your personal data. We provide transparency regarding our use of your data, giving you control over how it is managed.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide our financial technology services and maintain your accounts
To personalize your experience with our platform
To improve our service offerings, customer support, and user experience
To comply with legal requirements, such as anti-money laundering (AML) and fraud prevention
To communicate important service updates or changes
For marketing purposes, only with your explicit consent
Your data will always be processed in line with legal requirements, and we only collect information that is necessary for these purposes.

3. What Personal Data Do We Collect?

We collect various types of personal data depending on the services you use, including but not limited to:

Personal Identification Information: Name, address, email address, phone number, date of birth, etc.
Financial Information: Bank account details, payment history, transaction data, etc.
Technical Data: IP addresses, device information, browser type, and operating system.
Behavioral Data: Your activity on our platform, such as clicks, views, and interactions with our content.
We collect this data to ensure the best service experience and to meet regulatory obligations.

4. Disclosures of Personal Data to Third Parties

We take your privacy seriously, and we only share your personal data with third parties when it is necessary to fulfill our legal, contractual, and operational obligations. Below is an outline of the situations where your data may be disclosed to third parties:

a. Service Providers and Suppliers

We may share your personal data with our trusted service providers and suppliers who help us deliver our services. These third parties include:

Payment processors: To facilitate payments, refunds, and other financial transactions.
Cloud service providers: For secure data storage and hosting.
IT and security providers: To enhance the safety and functionality of our platform.
Customer support partners: To provide customer service and technical support.

All our service providers are bound by confidentiality agreements and are required to adhere to data protection laws, including GDPR.

b. Legal and Regulatory Compliance

In certain situations, we may need to share your personal data to comply with legal obligations or in response to lawful requests by public authorities. These scenarios include:

Regulatory authorities: To comply with anti-money laundering (AML), counter-terrorism financing, and other legal requirements.
Law enforcement agencies: When required by court orders, subpoenas, or other legal processes.
Government bodies: When required by law to prevent fraud, crime, or other unlawful activities.

c. Business Transactions

If UNIKREW SOLUTIONS undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. In such cases, we will notify you of any significant changes to the handling of your personal data and give you the opportunity to exercise your rights, if applicable.

d. Third-Party Partners for Marketing (With Consent)

We may share your personal data with selected third-party partners for marketing purposes, but only with your explicit consent. These third parties may include:

Marketing agencies: To deliver personalized offers and promotional materials.
Analytics providers: To track and optimize marketing campaigns and user engagement.

You have the right to opt out of any marketing communications at any time, and we will never share your data with third parties for marketing without your consent.

5. Our Legitimate Interest

We process your personal data based on our legitimate interest when it is necessary to provide services, improve our offerings, or safeguard the security of our platform. For example:

Ensuring the security of our systems and preventing fraud.
Improving user experience by analyzing user behavior and feedback.
Developing new services and enhancing existing ones to meet your needs.
This processing is always balanced against your rights and freedoms to ensure that we do not infringe on your privacy.

6. What You Can Do to Help Protect Your Data

Your privacy is also a partnership. Here’s what you can do:

Use strong passwords and enable two-factor authentication for your accounts.
Regularly update your passwords and avoid sharing them with others.
Be cautious of phishing attacks and do not share sensitive information via unsecured channels.
Contact us immediately if you suspect unauthorized activity on your account.

7. Your Rights

You have several rights under the GDPR and other privacy laws, including:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccuracies in your personal data.
Right to erasure: You can request that we delete your personal data under certain conditions.
Right to restriction of processing: You can ask us to limit how we use your data.
Right to data portability: You can request that your data be transferred to another service provider.
Right to object: You can object to us processing your data, particularly for direct marketing purposes.
Right to withdraw consent: Where we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at the details provided below.

8. Data Security

We employ robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and regular security audits. Despite these measures, we cannot guarantee absolute security due to the evolving nature of threats, but we continuously update our practices to ensure the highest level of protection.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

As a global company, we may transfer your data to service providers or servers located outside of your home country, including countries that may not have equivalent data protection laws. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or binding corporate rules.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes and obtain your consent where required. Please check back regularly to stay informed about how we protect your privacy.

12. Contact Information

If you have any questions about this Privacy Policy, or wish to exercise your rights under data protection laws, please contact us at:

Email: info@unikrew.com
Phone: +(92) 21 332 61303

We are committed to addressing any concerns you may have regarding your privacy and data security. Please don’t hesitate to reach out to us if you have any questions or need further information.